Archives
- May 2012 (3)
- April 2012 (5)
- March 2012 (5)
- February 2012 (3)
- January 2012 (1)
- December 2011 (1)
- November 2011 (2)
- October 2011 (3)
- September 2011 (3)
- August 2011 (1)
- July 2011 (6)
- June 2011 (3)
- May 2011 (5)
- April 2011 (5)
- March 2011 (4)
- February 2011 (7)
- January 2011 (2)
- December 2010 (1)
- November 2010 (7)
- October 2010 (3)
- July 2010 (1)
- June 2010 (2)
- May 2010 (3)
- April 2010 (4)
- March 2010 (2)
- February 2010 (1)
- January 2010 (2)
- December 2009 (1)
- November 2009 (1)
- October 2009 (2)
- September 2009 (3)
- August 2009 (4)
- July 2009 (5)
- June 2009 (7)
- May 2009 (8)
- April 2009 (5)
Archive for April 2011
The Connected Company in pictures, for you to reuse
Social Business Design is about connecting people using social technologies. Dave Gray from XPLANE | Dachis Group has released a set of his Connected Company visuals under a Create Commons license (CC BY 2.0): For some background on these visuals, read Dave’s original post on the Connected Company and also his more recent post, about enabling… read full post
Back to the basics: Customer service with social media
While sifting through some old papers the other day looking for candidates for the recycle bin, I came across some materials I created for an email customer service workshop back in 2004. This workshop was aimed at small-to-medium sized businesses and built on some work I did back in late 1990s for another larger organisation…. read full post
Intranet! Intranet! Intranet!
We’ve got a whole lot of intranet goodness happening this coming month… Intranets2011 I’ll be attending and presenting at Intranets2011 in Sydney on 11th-12th May – I’ve been asked to help get attendees buzzing by talking about social business design and intranets (a topic that my colleague Dion Hinchcliffe has also been covering at some similar… read full post
Want to learn more about 2.0 Adoption Council in the Asia Pacific? Join our Webinar on 10th May
Following on from the announcements at the Sydney and Singapore Social Business Summits about our plan to launch a regional initiative of The 2.0 Adoption Council, we invite you attend a briefing about the new regional Council on the 10th May. At this briefing will provide an introduction to the Council and what is involved… read full post
Don’t Miss the Bigger Picture
I’ve said before, that its interesting how people latch on to ‘Social Business’ but not ‘Social Business Design’. It reminds me of both the long winded debates in the knowledge management community about the nature of ‘knowledge’ and in other circles when I’ve met marketing folks who only want to talk about promotion. In both… read full post